Our Services

Digital Content

We develop strategic concepts to disseminate and empower brands in the digital community, defining and achieving clear objectives and measurable results.

What we do?

These are some of the products that we develop in the area, we will tell you in detail how we do it, our processes and more.

Content Plan

Generate empathy from valuable information with the client, developing theme pillars from the audience matrix, business lines and products that emit messages, CTAs and actions that we want from users.

Creative Campaigns

Brands need a shake from time to time, creative campaigns are a breather for communication and the opportunity to attract new audiences.

Benchmark

Analyzing the competition and the sector is a key factor to understand the audiences, formats and communication of your brand. There are always opportunities to improve, in the sector you can find the good practices and ideas that you need.

Customer service mode

In the purchase consideration stage, it is of vital importance that customer service is optimal, precise and close, in this way, we will get closer to the conversion.

Live streaming management

The lives have become a format that is very popular among users, we manage these spaces with speakers that contribute to the creation of content of value and interest for followers and users.

Event coverage

Live streams on social media, complemented by real-time content postings, are an effective strategy to promote an event and keep the audience informed and engaged throughout its development.

Active Listening Reports

We create content based on research, the audience matrix, the products and the active listening category and the conversion funnel that we want.

SAC reports

What are your leads saying? What do they want to know? What are the doubts they have? With the Customer Service report, you know the weak points of your communication, what your leads want to know and improve your strategy.

Trend Reports

Trends, that of which each brand should be aware. Trends can be the opportunity your brand needs, analyze user behavior and tell them what they want to hear.

What do you receive when contracting the services of this area?

Mesa de trabajo 1sisr
Monthly content grid, captions and arts
Mesa de trabajo 1sisr
Presentation, concept, arts and texts of the campaign.
Mesa de trabajo 1sisr
Presentation with detailed findings for each competitor and sector.
Mesa de trabajo 1sisr
Protocol of responses to PQR’s
Mesa de trabajo 1sisr
Presentation Report with live data.
Mesa de trabajo 1sisr
Presentation with detailed findings for each competitor and sector.
Mesa de trabajo 1sisr
Protocol of responses to PQR’s
Mesa de trabajo 1sisr
Presentation Report with live data.

Case Studies

Case Studies

Easy Cencosud | Multinational Retail Company

Strategy
We take care of increasing the positioning of this brand in the retail market, resulting in a greater number of new followers and improving customer service as well as the experience with the products.

Case Studies

Seguros Falabella | Insurance Company

Strategy
We created a strategic plan that would allow the brand to adapt to the arrival of the pandemic, transform its way of operating and the way it connects with its customers. Learn about some of the insights and studies carried out to face the new normality and boost business metrics in the digital world.

Case Studies

Viajes Falabella | Travel Agency

Strategy
We carry out a general analysis of the account, such as its media, objectives, keywords, dates, among other factors involved in the campaigns to identify errors, actions that generated better results, and practices to replicate.

Do you want to improve your company’s processes with our strategies?